Tiki Cruise – Frequently Asked Questions


Tiki Splash FAQ’s –

How many people can we bring on the Tiki Cruise?
Our tiki boat has a max of 6 Passengers plus the Captain and Crew.

Are Tiki Cruise boats coast guard certified?

Yes.  Our boat is compliant with USCG rules and regulations.

All of our captains carry USCG Master License.  All members of our team are Red Cross certified for First Aid and CPR.

We are also experts in having a good time!

How much does the Tiki Cruise cost?

We have a few different packages available based on tour duration and destination.

We also have a few special tours available for special events such as July 4th Fireworks.

What time should I arrive?

You should arrive 15 minutes before your scheduled departure time.  You will need time to load your belongings and beverages onto to the boat and get our safety orientation from our captain.  If you are late in arriving, it will cut into the length of your cruise.  We always return to the dock at the scheduled time so that the next trip is not delayed.

How long is the Tiki Cruise trip?

Each trip is two hours.  We do have a few trips that are longer such the Fireworks cruise.  If there is not a scheduled trip after yours you can talk to our Captain about extending your trip for an additional fee.  You may also call to inquire about customized special trips.

Can we bring food and drink?

B.Y.O.B

Yes.  Whether you prefer a cold beer, a glass of wine, or a tropical cocktail, our BYOB policy allows you to bring your favorite drinks, snacks and food on board.  We provide a cooler available for passenger use.  Ice and bottled water are also provided as well.  Personal coolers are welcome if you prefer to bring your own.  If you prefer we have catering options available.  So gather your friends, pack a cooler, and get ready to have a  one of a kind tiki boat getaway. 

Anyone consuming alcoholic beverages MUST BE 21 YEARS OR OLDER AND HAVE A VALID PHOTO ID TO CONSUME ALCOHOL.  Alcoholic beverages may not be opened or consumed until the boat has left the dock.  You cannot drink at the dock, on the piers or on your way to and from your car.

What should I wear?

No Shoes, No Shirt, No Problem.  Like every good Tiki Bar, there is no dress code but please dress for the weather.  You should bring sunscreen (no spray sunscreen) and wear shoes that you don’t mind getting wet in the event that you are splashed.  Grass skirts, coconut bras and fun hats are strongly encouraged.

Who drives the Tiki Cruise boat?

We provide a US Coast Guard licensed captain for every trip to ensure your safety and that everyone has a great time.

Do you provide rain gear or ponchos?

We do not provide rain gear or ponchos but who doesn’t like to dance in the rain?  If the forecast looks questionable for your cruise, we suggest you bring a raincoat.  Our thatched roof does provide some protection from the sun and rain.

Should we tip the captain?

Yes.  Our captains work very hard to make sure you have a safe and enjoyable time.  We suggest a 20% tip paid directly to your captain.

Is there a bathroom on board the Tiki Cruise?

There is not a bathroom on board.  We recommend using the facilities on land before you board the boat.

Can we go swimming?

No, we do not allow any passengers to go into the water from the boat.

Where do I get on the Tiki Cruise boat?

We pickup and discharge passengers from the North East Town Pier in the North East Community Park located on Cherry St., North East, MD. 21901

How do I book a Tiki Cruise?

All of our scheduling is done online.  Simply click on the “Book Now’ button on the top of our website to take you to our booking page.  From there you can choose the type of trip on the day and time of your choice. 

Are children allowed?

Yes, we love well behaved kids!  Children must be supervised by a parent or guardian at all times.  By MD law, children 12 and under will be required to wear a life vest at all times and we ask that they are able to swim.  You can bring your own USCG approved life jacket or use one of ours. Children who misbehave will be given to Chessie the Sea Monster.

Do you provide food or drinks?

We can arrange catered snacks and meals (but not alcoholic beverages) as part of your tour at an additional cost.  Check out the food options, soon to come in our booking section or call.

Can I provide my own music?

Yes!  We have a bluetooth speaker system onboard.  Get connected, dance, do some karaoke, sing… it’s your tour.  Our captains can also DJ quite a party incase you need some musical help.

What happens if it rains?

Tiki Splash operates rain or shine!  Our large thatched roof will do its best to keep you dry.  If it is going to rain please dress accordingly.  The captain reserves the right to suspend or cancel a tour at any time due to weather (we typically will cancel for high winds and thunderstorms).  Passenger safety is our top priority.  If your tour is cancelled due to weather we will issue a refund or reschedule your trip.

Can I smoke on board the Tiki Cruise?

Smoking and vaping are not permitted at all.

Can I fish on the trip?

No, we do not allow fishing off of our boats.  

Is there a cancellation policy?

Cancellation Policy:  While we don’t see why you would want to do anything else besides partying with us, you can cancel based on the time lines below:

More than 14 days out from your tour date – We will refund you completely or give you a gift certificate to reschedule your trip.

Between 7 and 14 days out, we will offer you a gift card for another tour minus a $100.00 cancellation fee.

Between 2 and 7 days out – We will offer you a gift card for your tour price minus a $200.00 cancellation fee.

Between 0 and two days out – you will be charged the entire value of the trip.
If you don’t show up for your scheduled trip, there will be no refund or reschedule.

If WE cancel for any reason, including weather, we will offer you a choice of a full refund, a reschedule to another available date at your current tour price or a full value on a gift card for a future trip.

 



 

 


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